Johns Hopkins Medicine, EPA Victoria, Triumph Motorcycles, Coates Hire and Soho House honored for creating exceptional customer experiences using Sitecore technology

SAN FRANCISCO, Sitecore®, the international chief in digital journey administration software, these days introduced the 2020 Sitecore Ultimate Experience Award recipients. Selected from the 20 winners of the 2020 Sitecore Experience Awards (SEA) introduced remaining month, this year's awards in addition understand 5 manufacturers from round the globe whose digital transformations have multiplied the purchaser experience. The winners are being introduced nowadays at the digital 2020 Sitecore Symposium.

 

 

Ultimate Experience Award winners had been chosen from every of the 4 2020 SEA classes – "most impactful human connections in a altering world," "most wise content material optimization," "best innovation with rising technologies," and "most state-of-the-art implementation" – with two winners from "most impactful human connections in a altering world."

The 2020 Ultimate Experience Award recipients are:

"Most Impactful Human Connections in a Changing World": Johns Hopkins Medicine and TBG (The Berndt Group) for turning in timely, correct coronavirus data online, showcasing know-how and enticing the public in a unexpectedly altering environment.
"Most Impactful Human Connections in a Changing World": EPA Victoria and Deloitte Digital for offering a real-time, localized aid for environmental statistics and information, and turning into a beacon of have faith for residents for the duration of Australia's 2019 bushfire crisis.
"Most Intelligent Content Optimization": Triumph Motorcycles and Dept for making connections between purchaser motivations, content material and performance to construct higher human connections and customized content.
"Best Innovation with Emerging Technologies": Soho House and EPAM for enhancing member experiences and fostering creativity and connections leveraging its internet site and digital content, heightening digital engagement for a historically location-based organization.
"Most Sophisticated Implementation": Coates Hire and Switch for hastily imposing digital transactions and increased employ offerings and performance from brick-and-mortar operations, enabling the business enterprise to reduce costs, enlarge its client base and supply higher ROI.
"It skill a lot that we have obtained the Ultimate Experience Award for impactful human connections," stated Aaron Watkins, senior director of net approach at Johns Hopkins Medicine. "The mission of our net method group is to join the humans of the world with the human beings of Johns Hopkins Medicine. Digital transformation at some stage in the pandemic for us includes making certain our content material on symptoms, diagnosis, prevention and well-being is on hand to all via digital channels."

"We're overjoyed to get hold of this honor for our implementation of the Sitecore platform for consumer-facing digital structures and our new 'Hire Now' app," said Kirsty McKay, crew manager, portfolio shipping & digital transformation at Coates Hire. "Coates Hire first carried out Sitecore in 2015 as a client portal to assist with gear administration on task sites. However, as technological know-how needs shifted rapidly, our method advanced and it grew to become clear that we wanted to leverage all of the abilities of the Sitecore platform to supply optimized cost and a wealthy digital journey for our customers."

The 2020 Ultimate Experience Award winners shared firsthand tales of how they formed impactful client experiences leveraging the Sitecore platform in an interactive panel with Sitecore CMO Paige O'Neill nowadays at the all-digital Sitecore Symposium 2020: Moments that Make Experiences. For facts on how you can register to view on-demand Symposium content, please click on here.

"Through the Ultimate Experience Awards, we have been searching to similarly spotlight some great digital transformation testimonies from our roster of 2020 Experience Award winners," stated Paige O'Neill, chief advertising officer, Sitecore. "We positioned more emphasis on and selected two winners for the 'most impactful human connections in a altering world' class this year, as we by no means may want to have anticipated that clients would be confronted with challenges of such magnitude as the pandemic and Australian bushfires. However, all 5 groups verified awesome adaptability, flexibility and empathy, which enabled them to leverage the Sitecore platform to attain and guide clients at a time when impactful human experiences and connections are extra vital than ever before."